Contact Us

Reach out to our team for inquiries, bookings, or assistance with planning your Canadian adventure

Get in Touch

We're here to answer any questions you may have about our tours, services, or booking process. Please fill out the form or use our contact information below to reach us.

Location

Our Address

123 Adventure Way
Vancouver, BC V6B 4Y8
Canada

Phone

Phone Number

+1 (604) 555-0123

Mon-Fri: 9am - 6pm EST

Email

Email Us

info@tyoplaya-zeleni.com

info@tyoplaya-zeleni.com

Send Us a Message

Frequently Asked Questions

Find quick answers to common questions about our tours and services

What is the best time to visit Canada?

Canada is a year-round destination, but the best time to visit depends on your interests. Summer (June-August) offers warm weather and is ideal for hiking and outdoor activities. Fall (September-October) provides stunning foliage colors. Winter (December-March) is perfect for snow activities and seeing the Northern Lights. Spring (April-May) brings milder temperatures and fewer crowds.

How far in advance should I book a tour?

We recommend booking at least 3-6 months in advance, especially for summer tours and popular destinations like Banff National Park or the Northern Lights experiences. This ensures availability and gives you time to prepare for your trip. However, we do occasionally have last-minute openings, so don't hesitate to contact us even if your travel date is approaching.

What should I pack for a Canadian adventure?

Packing essentials vary by season and destination, but we recommend layers regardless of when you visit. Basic items include comfortable walking shoes, waterproof jacket, sunscreen, insect repellent, and a day pack. For winter tours, bring thermal base layers, a heavy coat, gloves, hat, and waterproof boots. We provide detailed packing lists specific to your tour after booking.

Do I need a visa to visit Canada?

Visitors from many countries, including the US, UK, Australia, and most European nations, need an Electronic Travel Authorization (eTA) to fly to Canada. Some nationalities require a visitor visa. We recommend checking the Canadian government website or contacting your nearest Canadian embassy for the most up-to-date information. We're happy to provide documentation supporting your visa application if needed.

Can you accommodate dietary restrictions?

Yes, we can accommodate most dietary restrictions including vegetarian, vegan, gluten-free, dairy-free, and allergies. Please inform us of your requirements when booking so we can make appropriate arrangements with our restaurant partners and accommodation providers. For severe allergies or very specific dietary needs, we recommend contacting us before booking to ensure we can fully accommodate you.

Find Us

Visit our office in downtown Vancouver

True North Adventures Map Legend Our Office Parks

True North Adventures

123 Adventure Way
Vancouver, BC V6B 4Y8
Canada

Nearest Transit: Waterfront Station (5-minute walk)

Parking: Available at nearby public parking garages

Office Hours: Monday to Friday, 9am - 6pm EST